Privacy policy

Last updated: [9.14.2026]

Who we are

VANE Safety is operated by VANE. We are responsible for the personal information we collect and use in connection with our store.

For privacy questions or requests, contact vanesafety@outlook.com.

Information we collect

Depending on how you interact with our store, we collect:

• Contact and billing information, such as your name, email address, billing address, and any phone number you provide.
• Order information, including products purchased, payment status, transaction references, and refund records.
• Information you provide when contacting customer support.
• Technical information, such as your IP address, browser, device information, and interactions with our website.
• Download or access records generated when you access a purchased digital product.

Payments are handled by payment providers through our checkout. We receive the transaction information needed to manage your order; we do not need your full card details for customer support.

How we use information

We use personal information to process payments, provide access to digital products, manage orders and refunds, answer questions, protect the store against fraud, and meet accounting and legal obligations.

Where permitted, we also use information to understand and improve our store. Marketing communications are sent only where we have a valid legal basis. You can unsubscribe using the link in a marketing email.

Legal bases

Where data protection law requires a legal basis, we rely on performance of our contract with you, compliance with legal obligations, legitimate interests such as fraud prevention and customer support, or your consent where required.

Providing certain contact and transaction details is necessary to process your purchase and deliver the product.

Service providers and sharing

Our store is hosted on Shopify. We share relevant information with Shopify and service providers involved in payments, digital delivery, hosting, customer support, and other store operations.

Additional services used by this store: [LIST ACTIVE DIGITAL DELIVERY, EMAIL, ANALYTICS AND ADVERTISING PROVIDERS, THEIR PURPOSES, AND LINKS TO THEIR PRIVACY NOTICES].

We may also disclose information where required by law or reasonably necessary to establish, exercise, or defend legal claims.

Shopify may process certain information for its own purposes as described in its privacy policies, including when you use services such as Shop Pay. See https://www.shopify.com/legal/privacy.

Cookies and privacy choices

We use necessary cookies and similar technologies to operate the website and checkout. Any non-essential analytics or advertising technologies are subject to the consent or opt-out requirements that apply to you.

Details of the technologies enabled on this store and the available controls: [INSERT COOKIE NOTICE OR PRIVACY PREFERENCES LINK].

International transfers

Shopify and other providers may process information outside your country. Where required, transfers are protected through recognised safeguards, such as adequacy decisions or standard contractual clauses. Contact us for information about safeguards relevant to your data.

Retention and security

We keep information for as long as reasonably necessary to fulfil the purposes described here, including providing support, maintaining legally required records, and resolving disputes. Retention depends on the type of information and applicable legal requirements.

We use reasonable safeguards to protect personal information. No method of internet transmission or storage is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your information; restrict or object to processing; withdraw consent; or opt out of certain advertising-related uses. Applicable exceptions may apply.

Send requests to vanesafety@outlook.com. We may need to verify your identity. You may also complain to your local data protection authority.

Children

Our store and guide are intended for adults. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to us.

Changes

We may update this policy to reflect changes in our practices or legal requirements. The current version and update date will appear on this page.